Fast, friendly, and accommodating!
Great friendly service people, keep you advised throughout process very knowledgeable
They are fair with their prices and always backup their work. Also, all the workers are very friendly.
Tee is the best. She makes everything so easy
Got a recall notice in the mail. Called Graff's service. Got me in the very next morning. Great place to sit and relax while my service was done. Thanks Graff.
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Everyone was very kind and quick
Short wait time for oil change and tire rotation. I was greeted politely and the work was done promptly.
I love this place
Friendly, quick, no hassle service 🙂
Did you know that Graff of Durand has sponsored and continues to sponsor the trophies for End of Durand End of Summer Cruisin' ? We appreciate Graff's continued support of the End of Summer Cruisin'. Thank YOU Graff!
The guys were very friendly and kind. They work very leisurely and could pick up the pace. Work hard guys!
Graff Chevy was great to work with! I’m not local to their dealership and drove quite a ways to purchase the car I was looking for. They did everything they could at Graff to make the buying process as easy as possible. If I were a local resident, I would for sure return to Graff to purchase my next vehicle.
Always buy my cars here. purchased my 1st vehicle from Brad when I lived in Flint. My 2nd when I lived in a Detroit suburb. Now my 3rd ,and living in St.Clair. This dealership is my far away place from home. Great and helpful staff. They treat you well like your family.
The staff at Hank Graff-Durand are a group of exceptional people who made my truck purchase an amazing experience. My salesman, Cody Lyle, was knowledgeable, able to answer all questions and concerns and just really took care of everything for me. I would highly recommend Hank Graff-Durand for all car buying needs. Michelle Metcalf
Great service, polite workers, knowledgeable! Bought a car there a few years ago and sales person was excellent. I will be a return customer when I buy a new car or for any service!
When I realized the job would take longer than I'd expected, I really appreciated their willingness to take me home and pick me up again when it was done.
We went in for our first oil change and tire rotation. They got us in really quick. And didn’t take anytime to get the job done. They were very professional.
Very professional and courteous
Awesome staff. So many staff members were involved in my sale. Tee Davis, Josh Salander, Jeff Bronson, Dan used car sale manager. These people and more made my purchase so simple.. I went from a buy here pay here to Graff.
The staff was knowledgeable and my vehicle was
I was able to get my car serviced in a timely manner. The service workers were knowledgeable.
They came and picked up our car for service from our house! What great customer service!
Steve and Josh were so great! They turned my difficult situation and circumstances into something attainable and got me into something I love for a reasonable price. I highly recommend this dealership. If you need a new vehicle go see Steve. 👌🏻
They are absolutely GREAT! I drive a round trip distance of nearly 50 miles, because they’re the BEST. They treat my 2009 Pontiac as if it was brand new. Mike and the Sevice Department get 5+stars!
My salesman was Dave. He told me 4-6 weeks and it was 6 weeks. I was actually shocked. He was extremely helpful with showing me how to setup the interior of my car. All the touchscreen items are new for me. I called Onstar to do the three month trial and Dave put the calendar reminder in HIS calendar to remind. Love the personal service
Pleasant, courteous service for lube,tire rotation! Thank You
The service and sales were great.
Not sure where to start but these guys are top notch in the service department. My wife was stranded (out of country) and 5 hours away from home with an army of small kids. The service manager, Schuyler, got them a vehicle so they could leave the dealership while I made the trip to pick them up. It took a week to repair and another trip to MI but in the end the dealership went out of their way to accommodate my family. I was nervous dealing with an out of town dealer and these guys served us with integrity. Thanks ...
I’ve been using Hank Graff Durand for my last several vehicles and specifically Josh Knapp as my sales rep. He is always so helpful and quick to respond. I know he has my best interest in mind and does everything to make the process convenient for me. Highly recommend using him for all your vehicle needs.
Great service. Polite staff. Clean inside
Great service and also had different size lugnuts so they put the right ones on
I would recommend Graff Chevrolet Durand for their fast friendly service.
Eric is always willing to go above and beyond. He came in on his day off to get us our car before I headed north for several months. He's always kind and graciously laughs at my stupid jokes. Thanks Eric! ... very thorough, too.
It is so nice to drive my car WITHOUT that clacking noise
I had been working with my salesman (Steve Brown) and we agreed my next vehicle after the Blazer would be a Silverado. He knows my style and was quick to call me to let me know he had one coming in that fit exactly what I was looking for! The day the truck arrived, he called me first thing in the morning, took care of all the paperwork ahead of time, and arranged everything so that I could quickly pick it up later that afternoon at the dealership in time to pickup my kids from daycare. I'm so happy ...
friendly staff, called with a plan of action and got permission before doing the work.
Tee Davis went above and beyond to make our car buying experience amazing! She gave us a lot of options and helped us get the perfect car for our budget! She was really quick and super helpful, I would recommend everyone go see her for your car buying needs!
friendly and helpful for all our needs
Steven was very helpful and knowledgeable, Josh was also great at explaining things to me. Purchased my first brand new vehicle with them.
Always quick good service. Would not get my oil changed anywhere else. In fact have not let anyone else do anything to it since we bought from you!
Excellent service !!! Picked up my truck and delivered it back to me when it was serviced. Always do a great job !! Professional and courteous!!
Nice guys and accommodating.
Fast friendly service
Brad was a great salesman he took care of everything he even delivered my truck to my house 45miles away. Brad helped me out with everything didn’t push anything on me and even after the sale his is still helping me with some paperwork I need to get turned in. I had a awful experience at Shaheen Chevy in Lansing.Mi stay away from that place. Dam
Everyone was great our sales person was awesome financial person was awesome everything went great I love my new Equinox they called me as soon as they got one in that was what I wanted they are all great
Graff of Durand has always took good care of me and my needs. The service Deptment is always courteous and has never let me down.
In and out in less than 20min. Professional service, was treated well
Brad helped me pick out and purchase my dream car! He made the everything smooth and super easy for someone who has never gone through this process before.
Fast friendly service!
Service was quick. Staff was very friendly
I came to this dealership because of Tee Davis and she is the best and she make sure I?m well taken care of.
Quick & efficient. Tech's do not have name tags and did not say their names. No one checked additional fluid levels. I was asked if I would like them to check the vehicles lights, which were fine.
Jason Boyce is a professional salesman. He works extremely hard to meet the buyers goals. The additional support to get my financing approved was excellent.
fast efficient friendly courteous We were in and out with no hastle! They were open as advertised and very friendly and efficient! Sales associate was very friendly!
I live out of state and my parents recommended Graff Chevrolet for the purchase of a new car as they had a great experience with Graff Chevrolet and salesman, Don Lach. Don worked with me via phone to find the perfect vehicle at the best possible price. When I arrived at Graff Chevrolet, Don was there to greet us and the car was also waiting for us. The atmosphere was very pleasant and welcoming. Don went above and beyond to make sure we were very satisfied with our purchase, which we are! I would highly recommend anyone looking for a ...
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