Customer Testimonials
Excellent service department. Drove up for an oil change & tire rotation and was in & out in about :20 minutes which included a short wait. Highly recommend!
David Greene did an excellent job through the purchase process.
Professional, curtious,& fast.
Great service and people.
best auto service I've ever had fast about the work thank you guys
I will definitely be bringing my vehicles back for work! Well mannered and excellent work. I thought something bad went on with my motor and they got to the bottom of it and got it done and fixed so fast. Thank you guys so much and thank you kayle for being so polite and understanding thank you.
Always great service no complaints
Quick efficient service when I hit a deer. A couple of phone calls and the situation was resolved in a very timely manor. Thank you Graff for courteous service in the car repair area.
I was in and out in less than 20 minutes. Received great service. Thanks.
Always friendly and fast service . Great bunch of guys
Have purchased a few cars over the years, Greg always made it easy with great Customer Service. Glad I was able to get one last new car this year before he retired! Service Department has been one of the best to deal with over the years with ease and great Customer Service!
Outstanding service by a great staff. Highly recommend.
the staff was extremely nice and helpful especially Dave Green. He was right on top of everything.
Fast service with regular maintenance, oil and filter, grease, cabin air filters
The staff was friendly and efficient!!
Steven Brown always does a great job.
I had two recalls a chip put in my new Tahoe that I had been waiting for (like so many other folks!) an oil change and tire rotation. The service was fast and efficient. I drove from a distance and they drove me and my significant other into town and dropped us off so we could have lunch and then came back and picked us up. Every time I have gone to this dealership they have been wonderful and have always made it worth the drive 🙂
They are very kind and very helpful and knowledgable
Eric Arnett, very helpful, informative, patient and very professional. Enjoyed the process of selecting my new vehicle and will use Graff and Eric again.
Dave Green was great!!
My son who lives nearby the Graff Dealership highly recommended their service & price. Graff charges only half of what other dealerships charge for a complete oil change with tire rotation. Staff were courteous and efficient. I didn’t even have to get out of my vehicle. I always dread going to a dealership for anything, however I will be visiting Graff for all my vehicle needs. Thank You for restoring my faith in Dealerships.
We love the friendly, personal customer service we get with the Graff team, especially with Brad. We highly recommend Graff Durand, they go the extra mile for us every time. 👍
As always, the oil change dept was great and very thorough. Will always be the go-to for me with all my future services or buys.
Service is excellent. Friendly staff.
Went in for a chip for my heated seats, quick and easy.. Good customer service and friendly service.
A friendly crew.
Steve Brown is very professional, helpful, polite and caring.
I never even had to step foot inside! The pickup and drop off service was amazing and so easy!
Exceptional Customer Service! Kayle and the service department were amazing they went above and beyond! I will definitely recommend Graff Service department and cone back when needed!
just keep up the great service an a great job
We found the vehicle we wanted on your website and made an appointment to see it. Cody was our salesman. Our appointment was at 2 and 5:30 we were driving our new vehicle home. We were most impressed with the attention and care we got from Cody. Will be back to buy our next vehicle from him, unless he is CEO of GM! it was a good experience.
Great service, in and out quick.
We Bought a 2023 Traverse with Brad Benn he was just Amazing and so helpful about all those Buttons 🤪👍🏼. I am feeling great about getting a new car because I know that Brad will be there for us at anytime 🙏
I walked in for my appt with Eric Arnett, two hours later i was driving my new truck home. The showroom was comfortable and very clean and ordinary. I will definitely recommend Graff Durand. Thank you for the good experience.
Everyone was very professional My car was repaired in a tell manner
Great experience at Hank Graff Durand, awesome sales staff. I will definitely be a repeat customer in the future And would recommend this dealership to anyone
The staff was really nice and the amount of time it took him to fix my car was amazing
Eric Arnett provided me with hassle-free, direct, honest support. I am new in the area and I don't have any affiliation with GM, thus I was not qualified for any discounts, so he found a way to find me the best deal available. I spoke to him in the morning and I was driving the truck I want for the price I like in the evening. Nobody's time is wasted. I appreciate it. He won my business, and I will go back to him next time I need a new/next car.
These guys do a fantastic job! Very quick and great customer service!
Called to have my vehicle serviced for a recall. Got me in same day. Took less than an hour for replacement. Staff was friendly and efficient.
Took care of us fast helped us with what we wanted .Just love our dealer Tee Davis will be back for all our vehicles in the future. Thank you !!
I have used this dealership for many years and always love my experience there. They were able to get me in immediately today for some issues with our vehicle. It was fast, friendly, and awesome service as always!
Did a good job, fast, and excellent service.
I want to thank Eric Arnett and Graff Chevrolet for getting a new vehicle exciting for me. My last experience was not that enjoyable. The lack of professionalism and knowledge was very evident. Only cared about the sale of the vehicle. Your dealership on the other hand was just the opposite very professional, knowledgeable, and curious. A very sincere thank you
Quick and professional service.
Excellent service. Fast, washed car as well. Treated with courtesy would highly recommend.
Excellent service and price. Everyone was very kind, excellent coffee, and exceeded expectations for speed of service from appt to repair. AAAA++++ everything, recommend strongly. Thank you Graff!!!
Quick, easy, Efficient, Knowledgeable, Personable, and kind. Jumped through hoops for me.
Fast and easy. Back on the road in 30 minutes
Every one I dealt with were polite and we'll versed on their product if they didn't have a answer they found out pronto I will be getting my vehicles there from now on!!
We leased a 2023 Chevrolet Silverado with Cody Lyle as our salesperson & he was great. We didn’t expect to walk out that day with the new vehicle but it happened! Highly recommend Graff Durand!
Everyone was welcoming and friendly. Steve Brown was an awesome sale person, he had knowledge and professionalism. A great since of humor. I would recommend Steven to friends and family. I will also go back to Steve for any vehicle needs. Thank you!!
Service department was great help,Chris the mechanic that worked on my car did an excellent job
Very friendly and helpful service
Just transferred from a lease to a purchase. No Complaints quick an easy.
Recall done quickly and good customer service
In and out for an oil change in under 10 minutes. A no frills oil change experience.
Tee Davis has been our salesperson for years and years now. She is very good at her job. She is very knowledgeable and always available for us. We couldn't ask for better service 10 out of 10
Keep up the great work!! 👍🏾
Excellent people service and quick car service. Thank you soooo much!!
Got to the Dealership early (7:30 am) was first in line. Was home by 8:30 🤙 Great!!!
Service did exactly what we discussed and in a timely fashion... excellent experience and will use them again
Very friendly staff and great service
You got me right in, took care of the problem, honored my warranty. Your lounge was comfortable, what more could I ask! You guys rock, and Mike should get a raise!
I would recommend Hank Graff on their customer service alone! The general manager personally called me to make sure that we were satisfied Thanks. Chip, Chelsea and Jason
Great and thorough service…friendly and fast.
I just bought a brand new 2023 equinox from Steve Brown. If anyone can get you a deal it’s him . The finance dept is great Dustin was a great help settings things up for me and explaining all my features to me all the people are just great and friendly. I would highly recommend this dealership to anyone and everyone . I can’t say enough about them !! I am completely happy !
We enjoy working with Jason B. This was our third lease with Graff and Jason.
Always treated well by the staff. Polite and professional. Service has been aceptional. Quick and thorough.
T Davis is the best! Always helpful, kind, patient & professional!
David Green was a joy to work with! Thanks for a great purchasing experience .
Oil change, in and out in 15 minutes great service!
Very prompt
Quick & efficient. Tech's do not have name tags and did not say their names. No one checked additional fluid levels. I was asked if I would like them to check the vehicles lights, which were fine.
Jason Boyce is a professional salesman. He works extremely hard to meet the buyers goals. The additional support to get my financing approved was excellent.
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