Over all a good experience. There are 2 areas where we were dissatisfied. 1) the salesperson was very impatient. They forget how stressful the loan process can be for the buyer especially if financing outside the dealership. 2) Vehicle wasn't detailed before delivery. It was obvious they just rinsed the dust off before heading out. Door jambs, under the hood, and all the rain channels were caked with dirt and grime. On Sunday I'll be spending the day detailing the car myself because it seemed the dealership was more focused on moving the car off the lot than giving the customer ...
Loud noise in fuel tank was diagnosed that fuel module was causing the problem with the fuel pump during diagnosis the module woke up and noise went away working fine now no noise may or may not keep working but for now lm happy with the price and their honesty.
More than I expected as far as service. ring ring
The oil change group at Graff Durand are amazing!! They are so nice and kind
Great, efficient service and friendly staff.
I bought my vehicle at Graff Chevrolet of Durand, as did other family members and a relative. I have always had good service when I I've taken my vehicle there.
It was a great experience everything went smooth and Tee Davis is so awesome will always go back to her!
Fast and professional service.
Service was fast professional and more affordable than when I got my oil changed at a different lube Service center
Picked up our cars for oil changes - fantastic service! Reasonable price - Chevrolet parts! Great dealerships.
Teresa is absolutely amazing. Love her and this dealership. Will never go to anyone else! Been going to her for the almost a decade now. 💖
Service and sales department are friendly and helpful with using my GMC points to pay for an oil change. Thanks for a quick and professional experience.
Excellent for first time. Will be long term customer now.
They went over and above. Got me into a brand new vehicle when I was looking at a slightly used one.
Very quick and easy recall process
Very friendly staff, excellent customer service, vehicle done on time
Great customer service, very friendly and knowledgeable staff
We had a very good experience with Graff Chevy Durand. Starting with text messages with Bree to make sure the vehicles we wanted to see were available. Then we had a great experience with David Green who was very knowledgeable and answered all our questions. Good experience with Jeff who finished the finances. Everyone we had contact with that day was very friendly.
Very timely and professional and very high-quality work at a fair price
I'm a beneficiary of crypto currency investment, I have tried so many fake manager online it took me time to find the right online bitcoin trader I risked my $1000 thinking it would not work, with no confidence I was so surprised when I checked my account and unbelievable I made a profit of $12,070 this is unbelievable I couldn't believe it myself all glory to God for bringing Mrs Lucia Rodney I really appreciate her kind support, contact her too and invest with peace of mind, you will be glad you did it. Email: [email protected] WhatsApp: +14092033367
Mike the order writer got me in right away to do a inspection for my sons first car. Tom the mechanic did a great job inspecting the vehicle and letting me know the only thing it needed was a tie-rod. He replaced it right away and the shop got it right in to do a wheel alignment. The shop even gave me updates on the progress. Great service.
bought a!2020 Trax from great salesman, service department is very good. the question is would I go back ? YES definitely great bunch people there I would recommend this place to anyone
My oil was changed very quickly,
Tee and team made the whole experience a pleasure. Professional and personable I will be coming back to Graff.
The Oil Change crew at Graff Of Durand always are professional and courteous. Deffinalty would recommend. The oil change I received was quick and thorough.
Graff Chevrolet has always treated me with the ultimate respect that makes me smile. My salesman Eric Kirchinger would have done back flips to make things as easy for me as he could I appreciate him and the dealership so very much. If you haven’t given them a try to help you find that special vehicle, I certainly suggest that you do
I like the service because it is done in a timely manner.
All the staff here were eager to help.
I have always thought very highly of all areas within Graff Chevrolet in Durand! Jason Saunders in Sales, the Body Shop and Service!
The guys did a great job getting the oil changed on my 25ft RV. Their customer service was fantastic.
Got the service quick. Mike in service is great to work with.
Friendly service. Had the vehicle I wanted. The deal price stayed the deal price and delivered it early.
Tee is absolutely amazing and so easy to work with!
They were very responsive to my needs and then were able to explain all my options. Very helpful in picking the right vehicle, to meet my budget. Very pleased with my salesman Jason Saunders, very professional.
Extremely responsive and friendly without high pressure tactics. Purchase and delivery was a great experience.
Nice young people seem to be enjoying helping get people in and out fast
T is the reason I keep coming back and recommend for a new vehicle. I have purchased 4 vehicles from her and will continue to in the future.
Eric Arnett was very helpful and went over and above with his assistance.
Best place in all of the lands for all of your car needs
The staff is always courteous and helpful. I will continue to do business here.
Mike and the service department were great as always!
Great service from Brad and Zac.
Gr8 service, gr8 price
Great Experience. Jason Boyce is very knowledgeable, helpful and goes out of his way to ensure we have a wonderful car buying experience.
The dealership was fast, friendly, and a great experience for me all my questions where answered and taken care of and was In and out of the dealership in no time woukd highly recommend them for your next automobile purchase!!
Quickest oil change I've ever had. They were very nice and courteous.
Just took delivery of a 2022 Equinox great vehicle. Brad Benn is by far the best sales person I have ever dealt with. Always exceeds my expectations. Great place to purchase a car and a great guy to help you.
Thursday April 7th I contacted Josh Knapp, about trading in my 2011 Ram, and getting a car that was better for gas mileage. There was nothing in the used car inventory, that was priced at what I wanted to spend. So I figured that the whole deal wasn’t going to happen. Fast forward to Monday, Josh called me around 9:30 and said they took a trade in over the weekend, that could be closer in price…and maybe we could do the deal. When I arrived Josh met me and we started discussing the deal, long story short…we were able ...
We’ve dealt with Brad Benn for all our vehicles these past few years. We can count on Brad to listen to our needs and walk away satisfied. I encourage anyone looking for a vehicle to visit Brad at Graff in Durand!
This is the first time I have utilized Graff Chevy in Durand...I needed an oil change and tire rotation and was going to have to wait about two weeks at my usual dealership. I was able to get right in at Graff...no waiting. That's a win as far as I am concerned. Thank you Graff Chevy Durand.
Quick & efficient. Tech's do not have name tags and did not say their names. No one checked additional fluid levels. I was asked if I would like them to check the vehicles lights, which were fine.
Leave Us A Review